Terms of service

OVERVIEW
This website is operated by Freedesk. The terms "we," "us," and "our" used throughout the website refer to Freedesk. Freedesk provides this website, with its information, tools, and services available on the website to you, the user, provided that you accept all the terms, policies, and notices stated herein. 

By visiting our website and/or purchasing something from us, you interact with our "service" and agree to be bound by the following terms (the "terms of use," "terms"), as well as additional terms and policies referenced herein and/or made available via hyperlink. These terms of use apply to all users of the website, including, but not limited to, users who are web surfers, suppliers, customers, merchants, and/or content contributors.

Please read these terms of use carefully before accessing or using our website. By entering or using any part of the website, you agree to be bound by these terms of use. If you do not agree to all the rules and conditions in this agreement, you may not access the website or use any of the services. If these terms of use are considered an offer, your acceptance is expressly limited to these terms of use.

If any new features or tools are added to the existing services, these shall also be covered by the terms of use. You can review the latest version of the terms of use on this page at any time. We reserve the right to update, modify, or replace any part of these terms of use by posting updates and/or changes on our website. It is your own responsibility to check this page regularly for changes. Your continued use of or access to the website after the posting of changes constitutes your acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – TERMS FOR WEBSHOP
By accepting these terms of use, you certify that you are of legal age where you live, or that you, being of legal age, have given us consent to allow one of your minor relatives to use this website.
You may not use our products for any illegal or unauthorized purpose, and when using the service, you must not violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms or viruses, or any code of a destructive nature.
Violations of, or breaches of, the terms will result in an immediate termination of your services.

SECTION 2 – GENERAL TERMS AND CONDITIONS
We reserve the right to refuse to offer the service to anyone, at any time, for any reason.
You understand that your content (except credit card information) may be transmitted unencrypted and involve (a) transmissions across various networks and (b) modifications to adapt to technical requirements when connecting to networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the services, or access to the service without the express written permission of Shopify.
The headings in this agreement are for your convenience only and will not limit or otherwise affect these terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF THE INFORMATION
We cannot be held responsible if the information available on this website is not accurate, complete, or up-to-date. The material on this website is provided for general information purposes only and should not be viewed or used as a reliable sole basis for decision-making without first consulting primary, more accurate, more complete, or more current sources of information. Any reliance on the material on this website is at your own risk.
This website may contain some historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to change the content of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes on our website.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to change or discontinue the service (or any part or content thereof) at any time, without notice.
We cannot be held responsible to you or any third party for adjustment, price changes, termination, or discontinuation of the service.

SECTION 5 – PRODUCTS OR SERVICES (where applicable)
Some products or services may be available exclusively online through the website. These products or services may have limited quantities and can only be returned or exchanged according to our refund policy: [LINK TO REFUND POLICY]
We have made every effort to reproduce the colors and images of our products displayed in the store as accurately as possible. We cannot guarantee that your computer screen's display of any color will be exact.
We reserve the right, but have no obligation, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any products or services we offer. All product descriptions or product prices may be changed at any time, without notice, at our sole discretion. We reserve the right to discontinue products at any time. All offers of any product or service made on this website are void where prohibited.
We do not guarantee that the quality of products, services, information, or other materials you have purchased or received will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 – ACCURACY IN BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any orders you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our sole discretion. These restrictions may include orders placed by or under the same customer account, with the same credit card, and/or orders that have the same billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by agents, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including email address and credit card number as well as expiration date, so that we can complete your transactions and contact you if necessary.

More information can be found in our refund policy: [LINK TO REFUND POLICY]

SECTION 7 – OPTIONAL TOOLS
We can provide you access to third-party tools that we neither monitor nor have any control or influence over.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any form of endorsement. We assume no liability whatsoever arising from or related to your use of any third-party tools.
All your use of the optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and accept the terms of the tools provided by the relevant third-party providers.
In the future, we may also offer new services and/or features through the website (including the launch of new tools and resources). Such new features and/or services shall also be subject to these terms of use.

SECTION 8 – THIRD-PARTY LINKS
Some content, products, and services available through our service may contain material from third parties.
Third-party links on this website may lead you to third-party websites that are not affiliated with us. We do not undertake responsibility to investigate or evaluate the content or accuracy, and we do not guarantee and will not assume any liability for materials or websites of third parties, or for other materials, products, or services from third parties.
We cannot be held responsible for any damage related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully read third-party policies and practices and make sure you understand them before entering into any transaction. Complaints, claims for damages, problems, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send certain specific contributions (for example, competition entries) at our request, or without a request from us, you send creative ideas, suggestions, thoughts, plans, or other material, either online, via email, by mail, or otherwise (collectively referred to as "comments"), you agree that we may at any time, without limitations, edit, copy, publish, distribute, translate, and otherwise use these comments that you forward to us in any medium. We are not, and cannot be, held responsible for (1) keeping any comments confidential; (2) paying compensation for any comments; or (3) responding to any comments.
We may, but are not obligated to, monitor, edit, or remove content that we, at our sole discretion, deem to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these terms of use.
You agree that your comments will not infringe on any third party's rights, including copyright, trademark, privacy, personality, or other personal or intellectual property rights. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive, or obscene material, nor contain any data virus or other harmful code that in any way may affect the operation of the service or any related website. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or any third party about the origin of any comments. You are solely responsible for all comments you make and their accuracy. We cannot be held liable and assume no obligations for any comments posted by you or any third party.

SECTION 10 – PERSONAL DATA
Submission of personal data through the store is governed by our privacy policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Sometimes there may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is incorrect, at any time without prior notice (even after you have submitted your order).
We undertake no obligation to update, modify, or clarify information in the service or on any related website, including but not limited to price information, except as required by law. No specified update or modification date applied in the service or on any related website should be assumed to indicate that all information in the service or on any related website has been changed or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in the terms of use, it is prohibited to use the website or its content: (a) for any illegal purpose; (b) to encourage others to perform or participate in illegal acts; (c) to violate international, local, or governmental regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses, or any other type of malicious code, that will or may be used in any way that affects the functionality or operation of the service or any related website, other websites, or the internet; (h) to collect or track others' personal information; (i) to spam, phish, harvest, fabricate, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website if you violate the terms of use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, fast, secure, or error-free.
We do not guarantee that results from the use of Shopify's consumer services will always be accurate or reliable.
You agree that we may from time to time remove the service indefinitely or discontinue the service at any time, without notifying you.
You expressly agree that your use of, or inability to use, the service is at your own risk. The service, and all products and services delivered to you through the service, are provided "as is" and "as available" (except as expressly stated by us), without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Freedesk, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not under any circumstances be held liable for any personal injury, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost income, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or products obtained through the service, or for any other claims related to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the service or any content (or any product) published, transmitted, or otherwise made available via the service, even if we have been advised of the possibility. Since some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law in such jurisdictions.

SECTION 14 – COMPENSATION
You agree to indemnify, defend, and hold us harmless, i.e., Freedesk and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable attorney fees, made by any third party due to or arising out of your breach of these terms of use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY
In the event that any provision of these terms of use is found to be illegal, invalid, or unenforceable, such provision shall still be enforceable to the extent permitted by applicable law, and the unenforceable part shall be deemed severed from these terms of use, and such a decision shall not affect the validity or enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The parties' obligations and debts incurred before the termination date shall continue to apply after the termination of this agreement for all purposes.
These terms of use apply, unless and until they are terminated by either you or us. You may terminate these terms of use at any time by notifying us that you no longer wish to use our services, or when you stop using our website.
If we determine that you have failed, or we suspect that you have failed, to comply with any of the terms or any of the provisions in these terms of use, we may also terminate this agreement at any time without prior notice and you will remain liable for all amounts due up to the date of termination, and/or we may therefore deny you access to our services (or any part thereof).

SECTION 17 – THE ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision in these terms shall not constitute a waiver of such right or provision.
These terms of use and any policies or rules published by us on this website, or with respect to the service, constitute the entire agreement and understanding between you and us and govern your use of the service. They replace all previous or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, previous versions of the terms of use).
Any ambiguities in the interpretation of these terms of use shall not be interpreted negatively against our terms.

SECTION 18 – APPLICABLE LAW
These terms of use and any separate agreements where we provide you with services shall be governed by and construed in accordance with the laws of Sweden.

SECTION 19 – CHANGES TO THE TERMS OF USE
You can review the latest version of the terms of use on this page at any time.
We reserve the right to update, modify, or replace any parts of these terms of use, at our sole discretion, by posting updates and/or changes on our website. It is your own responsibility to check for changes regularly on our website. Your continued use of or access to the website or service after the posting of changes to these terms of use constitutes your acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the terms of use should be sent to us at contact@thefreedesk.com.
Our contact information is below:
Stolom AB 
contact@thefreedesk.com
Kamrersvägen 35, 237 34 Bjärred, Sweden
Phone: +46-704449009 
Organization number: 559206-2284 
VAT registration number: SE559206228401